MMR retail and consumer rights 2025

Data items

Name Reference Source Identifier
Average daily, weekly and annual energy flexibility needs in 2025, 2028 (projected) and 2030 (projected) (in TWh) Figure 1 ACER, based on data from the study on system flexibility needs for the energy transition by the European Network of Transmission System Operators for Electricity (ENTSO-E), 2024.
Average hourly generation by source (in GWh), day-ahead price (in EUR/MWh) and carbon dioxide (CO2) emissions intensity (in kg/MWh) for the EU-27 and Norway, August 2015 (top) and August 2025 (bottom) in nominal terms Figure 4 ACER calculations based on generation and pricing data from the ENTSO-E Transparency Platform and Scope 3 emissions data from the Intergovernmental Panel on Climate Change.
Average hourly household load curve and wholesale price (in EUR/MWh) in the EU-27 and Norway on weekdays (left) and weekends (right) Figure 18 ACER, based on data provided by NRAs (load curves) and ENTSO-E (day-ahead wholesale prices).
Average wholesale prices and ‘energy and supply’ price for weekdays and weekends for selected geographical regions during the heating season (November–March) Figure 32 ACER, based on ENTSO-E data on day-ahead hourly wholesale prices and Eurostat data on electricity prices components for household consumers (nrg_pc_204_c), band DC, 2 500–5 000 kWh.
Average wholesale prices and ‘energy and supply’ price for weekdays and weekends for selected geographical regions for the whole year Figure 31 ACER, based on ENTSO-E data on day-ahead hourly wholesale prices and Eurostat data on electricity prices components for household consumers (nrg_pc_204_c), band DC, 2 500–5 000 kWh.
Base household (3 000 kWh) load profile: hourly consumption on weekdays and weekends (in kWh) used for the modelling Figure 22 ACER assumptions and calculations based on data provided by NRAs on hourly electricity consumption load curves (household consumers).
Base households’ and higher-electricity-consumption households’ annual electricity consumption (in kWh per year), including shiftable consumption (in green) Case Box ACER, based on data from the French Agency for Ecological Transition.
Breakdown of the weighted average final electricity price for households in the EU-27 between 2019 and 2024 (in % Figure 14 ACER calculations based on Eurostat data on electricity price components (nrg_pc_204_c), band DC, 2 500–5 000 kWh; updated in July 2024.
Change in final household electricity prices between the first and second half of 2024 (in %) (left) and change in final household electricity prices between 2023 and 2024 (in %) (right) Figure 11 ACER calculations based on Eurostat data on household electricity consumption (nrg_pc_204), band DC, 2 500–5 000 kWh; updated in August 2025.
Changes in electricity generation sources from 2010 to 2030 (projected) (in %) Figure 2 ACER, based on historical data from Ember and 2030 projections from the 2023 European Environment Agency and ACER report on flexibility solutions to support a decarbonised and secure EU electricity system.
Comparison of the average annual wholesale electricity price (in %) (left) and the energy and supply component for household customers (in %) (right) between 2023 and 2024 Figure 10 ACER calculations based on Eurostat data on household electricity consumption (nrg_pc_204), band DC, 2 500–5 000 kWh; updated in August 2025.
Days with day-ahead prices above EUR 150/MWh (left) and the percentage change between 2023 and 2024 (in %) (right) Figure 13 ACER calculations based on generation and pricing data from the ENTSO-E Transparency Platform.
Dishwasher: net hourly load shift (in kWh) used for the modelling Figure 28 ACER assumptions and calculations
EU energy balance by source and final consumption, 2018 (top) and 2023 (bottom) Figure 3 Eurostat annual data on simplified energy balances (nrg_bal_s)
EV household (6 500 kWh) load profile: hourly consumption on weekdays and weekends (in kWh) used for the modelling Figure 24 ACER assumptions and calculations.
EV+HP household (9 500 kWh) load profile: hourly consumption on weekdays and weekends (in kWh) used for the modelling Figure 25 ACER assumptions and calculations.
Electric vehicle: net hourly load shift (in kWh) used for the modelling Figure 30 ACER assumptions and calculations.
Estimated 2024 electricity bill savings (energy component) per household and region under a change in consumption behaviour (Case 2) (bars: absolute (in EUR), markers: relative to overall electricity bill (in %)) Figure 20 ACER calculations.
Estimated 2024 electricity bill savings (energy component) per household and region under a change in contract (Case 1) (bars: absolute savings (in EUR), markers: savings relative to overall electricity bill (in %)) Figure 19 ACER calculations.
Estimated average annual cost savings (electricity energy component) for a 3 000-kWh household from switching to a dynamic electricity contract and adjusting consumption behaviour, by geographical area, before, during and after the 2022 energy crisis Executive Summary II ACER calculations.
Flat-price and regulated contracts as a share of household contracts in a selection of Member States and Norway, in 2024 Figure 8 ACER, based on data provided by NRAs.
HP household (6 000 kWh) load profile: hourly consumption on weekdays and weekends (in kWh) used for the modelling Figure 23 ACER assumptions and calculations.
Heat pump: net hourly load shift (in kWh) used for the modelling Figure 29 ACER assumptions and calculations.
Herfindahl-Hirschman Index for the household (left) and non-household (right) electricity markets, in 2024 Figure 5 ACER, based on data provided by NRAs.
Household expenditure on energy (energy, gas and other fuels) as a share of total spending (in %) (left) and share of households unable to keep their homes adequately warm (in %) (right) in 2022 Figure 7 ACER, based on Eurostat data on final consumption expenditure of households (nama_10_co3_p3) and inability to keep homes adequately warm (ilc_mdes01).
Laundry (washing and drying): net hourly load shift (in kWh) used for the modelling Figure 27 ACER assumptions and calculations.
Markets with and without regulated contracts across Member States and Norway (left) and share of household consumers under regulated contracts (in %) (right) in 2024 Figure 15 ACER, based on data provided by NRAs.
Number of days with day-ahead prices below EUR 5/MWh (left) and the percentage change between 2023 and 2024 (in %) (right) Figure 12 ACER calculations based on generation and pricing data from the ENTSO-E Transparency Platform.
Share of electricity in final energy demand in the household, industrial and commercial sectors in the EU-27, 2023 (in TWh) Executive Summary I ACER, based on Eurostat data on simplified energy balances (nrg_bal_s).
Share of electricity volumes consumed by household consumption bands (in %), and average consumption per household (in kWh) in 2024 Figure 16 ACER, based on data provided by NRAs on average annual household consumption and Eurostat data on household consumption volumes of electricity by consumption bands (nrg_pc_204_v).
Share of electricity volumes consumed by non-household consumption bands (in %), and average non-household electricity consumption per country (in MWh) in 2024 Figure 17 ACER, based on data provided by NRAs on average annual non-household consumption and Eurostat data on non-household consumption volumes of electricity by consumption bands (nrg_pc_205_v).
Smart meter roll-out (in %) (left), uptake of market based dynamic-price contracts among households (in %) (middle)10 and availability of comparison tools that compare dynamic-price contracts (right) across the EU-27 and Norway in 2024 Figure 6 ACER, based on data provided by NRAs.
Smart meter roll-out across the EU-27 and Norway in 2024 ACER, based on data provided by national regulatory authorities (NRAs), 2025.
Trends in final electricity prices for household and industrial consumers in the EU between 2008 and 2024 (EUR cent/kWh and index value; base year 2008 = 100 %) Figure 9 ACER calculations based on Eurostat data on household electricity consumption (nrg_pc_204), band DC, 2 500–5 000 kWh and industrial electricity consumption (nrg_pc_205), band IE, 20 000–70 000 MWh; updated in July 2024.
Water heating: net hourly load shift (in kWh) used for the modelling Figure 26 ACER assumptions and calculations.